Eligibility
•Returns accepted within 2 days of delivery.
•Items must be unused, in original packaging, and in same condition as received.
Non-Returnable Items
•Customized or personalized products cannot be returned unless defective or damaged.
Return Process
To start a return:
📧 info@trachtenhub.com
📱 WhatsApp: +44 7301 003964
Provide your order number, product details, and reason for return.
Our support team will guide you through authorization and shipping instructions.
Shipping
•Customer pays return shipping unless the item is defective.
•Use a trackable service for items over £75.
Refunds
•After inspection, approved refunds go to your original payment method.
•Partial refunds may apply for damaged or incomplete items.
•For refund delays, please check with your bank before contacting us.